Privacy Policy

Overview

Pure Solutions LLC (“we,” “us,” or “our”) operates the website at https://www.puresolusa.com (the “Site”). This Privacy Policy explains what information we collect through the Site and our contact forms, how we use it, and the choices you have. The Site is an informational website for a U.S.-based technology-consulting business.

Information we collect

We collect information in the following ways:

• Information you provide directly. When you submit our contact form, we collect the details you enter, such as your name, business email, phone number (optional), company or organization, service of interest, and message.
• Text-message consent records. If you opt in to receive text messages, we record your consent (the consent value, the version of the consent wording shown to you, a timestamp, and the phone number you provided) so we can honor and document your preference.
• Communication-preference requests. When you use our unsubscribe page, we collect the name, email address, phone number, and opt-out categories you submit so we can process your request.
• Information collected automatically. Like most websites, our hosting provider may record basic technical information in server logs, such as IP address, browser type, device information, and the pages requested. This helps keep the Site secure and reliable.

Cookies and analytics

This website does not use advertising cookies or third-party marketing or analytics trackers. Only cookies that are strictly necessary for the Site to function may be used. If we introduce non-essential analytics or marketing cookies in the future, we will update this policy and provide an appropriate consent mechanism before those cookies are set.

How we use information

We use the information we collect to:

• Respond to your inquiry and provide the information or services you request.
• Process and document contact-form and unsubscribe requests.
• Send email and, where you have opted in, text-message communications related to your inquiry and our services.
• Operate, maintain, secure, and improve the Site.
• Comply with legal obligations and enforce our terms.

Email and text-message communications

If you contact us, we may reply by email or phone. Marketing emails, where applicable, include an option to opt out, and you may also use our unsubscribe page.

Text messages are sent only to recipients who have opted in. You can opt out at any time by replying STOP to any of our text messages; reply HELP for help. Opting out of text messages does not remove you from email communications, and vice versa.

Mobile information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers that support message delivery and related business operations, subject to appropriate restrictions.

Service providers

We use trusted service providers to operate our business, such as website hosting, email delivery, and text-message delivery providers. These providers may process information on our behalf only to perform services for us and are subject to appropriate confidentiality and security restrictions.

How we share information

We do not sell your personal information. We share information only as described in this policy:

• With service providers that support our website, email, and messaging operations, subject to appropriate restrictions.
• When required to comply with applicable law, legal process, or a lawful governmental request, or to protect our rights, users, or the public.
• In connection with a business transaction such as a merger, acquisition, or sale of assets, subject to this policy.

Mobile information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers that support message delivery and related business operations, subject to appropriate restrictions.

Data retention

We retain the information we collect for as long as needed to respond to your inquiry, provide our services, and meet our legal and operational requirements. Text-message consent and opt-out records are retained for audit purposes for a reasonable period consistent with applicable requirements.

Data security

We take reasonable administrative, technical, and organizational measures designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

• Email: you can opt out of marketing emails using the unsubscribe link in those messages or our unsubscribe page.
• Text messages: reply STOP to any text message to opt out, or HELP for help.
• Access and correction: you may contact us to ask about the information we hold about you or to request a correction or deletion, subject to applicable law.

Children's privacy

The Site is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us at info@puresolusa.com so we can remove it.

External links

The Site may link to third-party websites that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.

Contact us

If you have questions about this Privacy Policy or your information, contact us at info@puresolusa.com, +1 (469) 731-0393, or 2601 Little Elm Pkwy, Suite 304, Little Elm, TX 75068, United States.